About

General Questions

What can I do on this website?
Few years ago, I was really interested in meeting new people around the world, but it was really hard for me to find a good place to do that. I hope that through that website, people can come here to have fun, talk with really interesting people, and discover exciting things they did not know about. My biggest emphasis will be on respect and tolerance.

I want to give you some feedback on your website, but I don't know how.
Your feedback is always welcomed. This website has been developped for you, and your input is really important for us. You can send us your comments on the Support page. Thank you so much for your ideas and suggestions.

My Account

What if I don't want to use Penpal-online anymore?
If you feel that you don't find what you are looking for on Penpal-online, you have several choices:
- First option, which I recommend, is that you can just let you account online, and maybe one day, you will feel that you want to come back to chat with other people again.
- Second option, you can send us an email on the Support section, and we will delete your account, no questions asked.
- Third option, that we are currently developping, is an option to freeze your account, so nobody will be able to see it, or use it, but if one day you want to come back, you can re-activate it.

Privacy

How is privacy handled on this website?
Your privacy is the number one priority. We want you to come here to enjoy yourself, and not to worry about the way your data is misused. Our goal is to be totally transparent about your data, so if you have any questions about the way your privacy is handled, do not hesistate to ask us through our support page. We will answer you without ambiguity, and the most frequently asked questions will be posted here as well.